FCG International is a North American consulting firm headquartered in Quebec, with delivery teams positioned across strategic geographies worldwide. We help SMEs accelerate digital transformation through ERP, CRM and AI — and we operate five specialized practice divisions serving the ERP ecosystem itself: VARs, ISVs, and end clients alike.
FCG International is headquartered in Quebec, with senior partners and client-facing teams across North America. Our delivery operations span strategic geographies worldwide — giving clients access to specialized talent, time-zone coverage, and the cost efficiency of a global model, all coordinated through a single North American point of contact.
From ERP backbone to AI-powered automation, we deliver the technology stack mid-market businesses need to compete and scale.
Streamline finance, supply chain, manufacturing and customer relationship management with industry-leading ERP platforms — implemented to fit, not to force.
Boost sales efficiency, manage customer relationships, and drive revenue growth with the right CRM platform — properly deployed, properly adopted.
Connect your ERP, CRM, e-commerce and operational systems into one cohesive data flow. Custom integrations, API connectors, middleware platforms, and bi-directional sync — bridging Sage with Autodesk Construction Cloud, SAP with Shopify, HubSpot with NetSuite, and beyond.
Stay ahead in the digital era with AI-driven automation that optimizes workflows, enhances decision-making, and boosts productivity across the organization. Custom agents built on top of your ERP and CRM.
FCG doesn't compete with ERP integrators — we serve them. Our five practice divisions deliver the resources, demos, and channel development the ERP ecosystem needs to grow.
FCG's flagship practice — end-to-end advisory and implementation across the full back-office and revenue stack. ERP (SAP, Sage, Microsoft, Oracle, Acumatica, Epicor, Odoo), CRM (HubSpot, Salesforce, Pipedrive), e-commerce integration and digital transformation — discovery, blueprinting, configuration, data migration, integration, training and hypercare, all delivered under fixed scope.
Specialized ERP and CRM resources sourced, vetted and managed for clients who need senior expertise without the cost or delay of internal hiring. ERP consultants, CRM specialists, full-stack developers, RevOps engineers — drawn from our global talent network, with North American account management on every placement.
Three angles, one practice. Custom software development — bespoke apps, portals, integrations and internal tools engineered around your ERP and CRM. Software resale — authorized partner for select ERP, CRM and AI platforms, with margin transparency. FCG-owned products — proprietary tools and accelerators developed by FCG, deployed across our client base.
Custom AI agents and automation projects built on Claude, Microsoft Copilot and ChatGPT Enterprise. We design, build and deploy AI layers that sit on top of your ERP, CRM and operational systems — agents that handle procurement, inventory, AR/AP, document extraction and reporting in plain language. Audited, permissioned, reversible.
Specialized presales team delivering ERP and CRM demonstrations on demand for VARs, ISVs and independent consultants who lack internal presales bandwidth. Coverage across SAP Business One, Sage Intacct, Microsoft Dynamics 365 Business Central, HubSpot and Salesforce — tailored to verticals including manufacturing, distribution, construction, food and NPO. Discovery-led, scenario-driven, executive-grade storytelling.
Implementation, transformation and talent. The full service catalogue available to your organization, in any combination you need.
Global talent · NA oversight
Access a curated network of highly skilled professionals worldwide: ERP consultants (SAP, Microsoft, NetSuite, Epicor, Sage), front-end / back-end / full-stack developers, CRM specialists, and RevOps engineers. Every engagement is managed by a senior North American partner.
SAP · Sage · Microsoft · HubSpot · Salesforce
End-to-end blueprinting, configuration, data migration, integration, training and hypercare across ERP (SAP, Sage, Microsoft 365, NetSuite, Oracle, Epicor, Acumatica) and CRM (HubSpot, Salesforce, Pipedrive). Revenue-operations alignment, fixed scope, predictable timelines.
End-to-end engagement
Comprehensive transformation tailored for SMEs. We start with a deep audit of your systems, workflows and strategic goals, identify inefficiencies, and design a structured roadmap that minimizes disruption while maximizing operational impact. Delivered on budget and on schedule.
Conversational ERP & CRM
Custom AI agents built on Claude, Microsoft Copilot or ChatGPT Enterprise that sit on top of your ERP or CRM. Your operators run the business in plain language — purchasing, inventory, AR/AP, reporting — with full audit trail and reversibility.
Portals · Apps · Platforms
Custom-built customer portals, B2B e-commerce platforms, mobile business apps and internal enterprise tools. High-performance digital solutions designed around your ERP and CRM backbone.
A North American consulting firm founded on a simple conviction: the next decade of enterprise software belongs to teams that can speak to their systems and to the partners who help them get there.
Four pillars that define how we operate and what makes our engagement model different from traditional consulting firms.
Deep specialization in ERP, CRM, AI and IT staffing across Manufacturing, Distribution, Construction, Food & Beverage, Professional Services and NPO.
From software implementation to talent placement, we cover the full transformation journey — no handoffs between vendors, no diluted accountability.
Curated network of highly skilled ERP, CRM and development specialists worldwide — competitive pricing, North American oversight, no compromise on quality.
Fixed-scope, partner-led, bilingual delivery. If go-live slips through our fault, we absorb the overrun. Written into every contract.
Senior partners with skin in the game. Every engagement is led directly by a founding partner — never delegated to junior consultants in low-cost geographies.
ERP & CRM Strategy · Client Relationships
Founder and CEO of FCG International, Samuel Francoeur leads the firm's strategic growth, client relationships and technology partnerships across North America. He helps SMEs modernize their operations through ERP, CRM, AI and global delivery solutions.
Connect on LinkedInPosition to be announced
FCG is actively building its founding leadership team. The Partner — Operations role will lead the firm's delivery platform, international talent network, and internal technology infrastructure. Senior candidates with 10+ years in technology operations and product delivery are invited to connect.
Inquire →Position to be announced
FCG is actively recruiting a senior practice lead to anchor the Sage Intacct Construction division. Interested candidates with 10+ years of Sage Intacct experience and proven advisory credentials are invited to apply.
Apply →FCG works alongside the ERP ecosystem — VARs, ISVs, channel partners, and independent consultants. Three ways to partner with us:
Refer Sage Intacct, ERP or CRM opportunities to FCG and earn referral commissions on closed engagements. Ideal for accounting firms, business consultants and management advisors.
Become a referral partner →Software vendors (TrailerCast model) and resellers looking for North American channel development, demo coverage (DAAS), or RevOps resource scaling. Negotiated commercial terms.
Discuss a partnership →ERP consultants, CRM specialists, developers and RevOps engineers worldwide. Join our curated talent network for placement opportunities with our North American clients.
Join the network →Professional excellence with work-life balance. FCG fosters an environment that supports productivity, personal growth, and community engagement.
We believe success extends beyond the workplace. Join a team that respects your time, invests in your growth, and contributes to causes that matter — backed by real engagement commitments.
FCG is actively recruiting senior consultants, AI engineers, and practice leads across our five divisions. We hire partners, not employees — every senior role comes with equity, autonomy, and ownership.
View open positions →Trust-based scheduling that respects your time and your life. Deliver excellent work, set your own rhythm — Fridays end at noon so weekends start early.
An organizational culture designed to maintain high productivity without compromising your personal time.
Every employee receives 4 paid hours per month dedicated to volunteer work supporting causes they care about.
A selection of recent client engagements across manufacturing, payments and global workforce management.
"FCG International's expertise in Beas Manufacturing transformed our operations across China and Vietnam. We now have full visibility and better resource planning, which has significantly improved our efficiency and reduced costs."
LR-TEK, a leader in manufacturing and supply chain management, sought to optimize its usage of Beas Manufacturing across its facilities in China and Vietnam. The company required enhancements to improve production planning, increase operational efficiency, and ensure seamless coordination between its two international plants.
Optimized Beas Manufacturing to enhance production workflows, material planning, and resource allocation across both facilities. Integrated real-time production monitoring, customized multi-plant coordination tools, and deployed specialized ERP consultants from our global delivery network for system integration and continuous optimization.
"With FCG International's guidance, we implemented eBizCharge seamlessly, reducing our transaction costs and improving our cash flow. Their expertise made the transition effortless."
FABRIK & Co, the benchmark in sublimation printing innovation and quality, needed to evaluate and implement the right payment processing solution — one that would seamlessly integrate with its ERP and e-commerce platforms, ensure secure transactions, reduce processing fees, and streamline financial reconciliation.
Conducted a comprehensive solution evaluation comparing multiple payment providers on cost, security, and ERP integration capabilities. Recommended and implemented eBizCharge for its native SAP Business One integration and lower transaction fees. Configured workflows, automated reconciliation, and provided training to finance and sales teams.
"With FCG International's SAP Business One expertise, we now have real-time financial insights and streamlined project tracking. This has allowed us to improve profitability and optimize our cost structure."
STAFF ABROAD, a global workforce solutions provider, needed a robust financial management system for multi-entity accounting, project cost tracking, and profitability analysis. Their existing processes lacked visibility into project expenses, making it difficult to assess financial performance and allocate resources efficiently.
Optimized SAP Business One with Dimension Accounting for multi-entity consolidation and project-based reporting. Configured Project Management modules to track budgets, expenses and revenue in real time. Integrated automated invoicing and expense tracking, and built customized financial dashboards for cash flow and profitability visibility.
A blog series on artificial intelligence, agentic AI, and how they reshape ERP, CRM, and operational workflows for the modern enterprise.
From science-fiction concept to operational reality — how AI has transformed business management, the rise of machine learning, and what it means for SMEs vs. large enterprises. FCG's view on integrating AI into ERP and CRM.
Read article →The next step in AI evolution: systems that act autonomously to achieve defined objectives. Traditional AI vs. agentic AI, real-world examples in supply chain, customer service and finance — and why ERP is the perfect deployment surface.
Read article →Forty-five minutes, no obligation. We'll listen, give you a candid view of what's possible, and tell you whether FCG is the right partner for what you're trying to build.